Privacy Policy
rivanozvaliq Investment Monitoring Platform
Information We Collect
At rivanozvaliq, we collect information that helps us provide you with reliable investment monitoring services. When you create an account, we gather basic details like your name, email address, and contact information. This isn't just bureaucracy – we need these details to verify your identity and send you important updates about your investments.
We also collect data about how you use our platform. This includes which features you access most often, how long you spend reviewing different sections, and what types of investment data you find most valuable. Think of it as understanding your preferences so we can make the experience more useful for you.
Information Type | Purpose | Retention Period |
---|---|---|
Personal Identifiers | Account creation and verification | Duration of account plus 7 years |
Financial Data | Investment tracking and analysis | Duration of service plus 10 years |
Usage Analytics | Platform improvement | 2 years from collection |
Communication Records | Customer support and compliance | 5 years from last interaction |
How We Use Your Information
Your data serves several important purposes within our platform. Primarily, we use it to provide accurate investment monitoring and generate the reports you rely on for financial decisions. We're not in the business of selling your information to third parties – that's not our model.
We process your financial data exclusively within Canada and follow all applicable provincial and federal regulations, including compliance with PIPEDA (Personal Information Protection and Electronic Documents Act).
Sometimes we need to share limited information with our service providers – companies that help us maintain our servers, process payments, or provide customer support. But here's the thing: they're contractually bound to protect your data just as we do, and they can only use it for the specific services they provide to us.
We also use aggregated, anonymized data to improve our services. This means combining data from many users in a way that doesn't identify anyone individually. It helps us understand market trends and make our platform more effective for everyone.
Your Privacy Rights
Under Canadian privacy law, you have significant control over your personal information. These aren't just theoretical rights – we've built systems to make sure you can actually exercise them when needed.
- Request access to all personal information we hold about you
- Correct any inaccurate or incomplete information in your profile
- Request deletion of your account and associated data
- Withdraw consent for specific types of data processing
- Receive a copy of your data in a portable format
- Object to certain types of automated decision-making
- File a complaint with the Privacy Commissioner of Canada
Exercising Your Rights: To make any of these requests, contact our privacy team at info@rivanozvaliq.com or call +16136006015. We'll respond within 30 days and won't charge you for reasonable requests. Some requests might take longer if they're particularly complex, but we'll keep you updated throughout the process.
Data Security & Protection
Security isn't an afterthought for us – it's built into everything we do. We use industry-standard encryption for data transmission and storage, which means your information is scrambled in a way that makes it extremely difficult for unauthorized parties to access.
Our servers are located in secure Canadian facilities with physical access controls, environmental monitoring, and 24/7 security staffing. We regularly test our systems for vulnerabilities and have incident response procedures in place should anything go wrong.
But here's something important to understand: while we take every reasonable precaution, no system is 100% foolproof. That's why we also provide guidance on keeping your account secure – things like using strong passwords and logging out when you're done using shared computers.
If we ever experience a data breach that affects your personal information, we'll notify you within 72 hours and explain exactly what happened, what information was involved, and what steps we're taking to address the situation.
Cookies & Tracking Technologies
We use cookies and similar technologies to make our platform work properly and improve your experience. Some cookies are essential – they help you stay logged in and remember your preferences. Others help us understand how people use our platform so we can make improvements.
You can control cookies through your browser settings, though disabling certain types might limit some platform functionality. We don't use cookies for advertising purposes or share this information with advertising networks.
Our analytics cookies help us understand things like which features are most popular and where people might be having trouble. This data is aggregated and anonymized – we're looking at patterns, not individual behavior.
International Data Transfers
We primarily store and process your data within Canada. However, some of our service providers operate from other countries with strong privacy protections. When we do transfer data internationally, we ensure adequate safeguards are in place through standard contractual clauses and adequacy decisions.
If you're accessing our platform from outside Canada, please understand that your information will be transferred to and processed in Canada, where our servers are located and our privacy practices comply with Canadian federal and provincial laws.
Changes to This Policy
Privacy laws and business practices evolve, so we may need to update this policy from time to time. When we make significant changes, we'll notify you through the platform and via email at least 30 days before the changes take effect.
Minor changes, like clarifications or formatting updates, might be made without advance notice, but we'll always update the effective date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we're protecting your information.
Version History: This is version 3.1 of our privacy policy, updated to reflect enhanced data protection measures and clearer explanations of your rights under current Canadian privacy legislation.
Privacy Questions?
Our privacy team is here to help with any questions or concerns about how we handle your personal information.
Email: info@rivanozvaliq.com
Phone: +16136006015
Address: 393 Nelson St, New Glasgow, NS B2H 3B9,
Canada
We respond to privacy inquiries within 2 business days and provide full responses within 30 days as required by Canadian privacy law.